About Moving Equipment

Can I put a lock on the moving trailer or ReloCube?

Yes, you can put a lock on both the moving trailer and ReloCube. For the moving trailer, you can place your own lock on the trailer while it’s at Read more...

What size is the U-Pack moving trailer?

The external dimensions of most moving trailers are 28 ft. x 8 ft. by 9 ft. (LxWxH). Internal dimensions are 324 in. x 96 in. x 108 in. (LxWxH), making Read more...

What size are U-Pack's ReloCubes?

U-Pack offers weatherproof ReloCubes for both door-to-door and terminal-to-terminal delivery service. These storage containers are ideal for moving one Read more...

How many ReloCubes should I reserve?

The best way to determine your space needs is to use our space estimator. Remember, to be safe, you can reserve an extra ReloCube – and you only pay Read more...

What kind of lock do I need?

You are able to place a lock on the trailer while it’s at your location (a standard padlock will work). Locks must be removed before the trailer is Read more...

What is the difference between U-Pack and PODS®?

The biggest difference customers find between PODS® and U-Pack is the price. In most cases, U-Pack rates are cheaper than PODS® rates. Besides Read more...

Does U-Pack have different container sizes?

U-Pack offers two different types of moving equipment: the moving trailer and the ReloCube. The ReloCube is 6' x 7' x 8' container, while the Read more...

Where can I get an appliance dolly?

You can get an appliance dolly (also known as a hand truck) from your local hardware store. Read more...

How do I choose the truck size?

With U-Pack, you don’t have to choose a truck size. You can use the space you need, so you don’t have to worry about running out of room. U- Read more...

Will U-Pack provide a ramp or other loading equipment?

U-Pack offers complimentary ramps at most locations to use while loading/unloading your trailer. The ramps are 14 feet long, 2 feet wide, and weigh 145 Read more...

Do blankets come with the trailer or ReloCube?

U-Pack does not provide blankets with the trailer or ReloCube. However, you can purchase moving blankets from the U-Pack box store - free shipping on Read more...

How much for towing my car also?

U-Pack's moving trailers are not designed to transport automobiles, so we recommend Mr. Car Shipper. Give them a call at 877-528-9627. Read more...

I need another ReloCube.

If you need another ReloCube or more than one ReloCube delivered to your home, call 844-700-5478 during normal business hours and a moving consultant will Read more...

Where does U-Pack park my trailer or ReloCube®?

U-Pack equipment can be parked in a residential driveway, an approved parking lot, or in a legal street parking area. The height of a trailer requires a 14 Read more...

How much is each ReloCube?

There isn't a standard price for each ReloCube. Instead, ReloCubes are priced based on how many you use, when you're moving, and where you're Read more...

How many people share the same trailer?

Your shipment is the only household good shipment that occupies the trailer - no one else's. While other moving companies include more than one Read more...

Is a trailer available for my move?

We can certainly check and see! Give us a call at 844-700-5478 and we'll be happy to look into a trailer for your upcoming move. Read more...

Should I use the ReloCube moving container or the moving trailer?

Availability, the size of your home, your parking situation, and other factors play into determining which option is best for you.  Customers moving Read more...

What is logistics tracking and how do you secure your stuff?

U-Pack trailers and moving containers include tie-down points in the tracking along the sides of the trailer. This tracking allows you to to secure your Read more...

How much weight can a ReloCube hold?

Each Cube can hold a maximum of 2,500 lbs. of household goods. Read more...

Can I get another ReloCube or trailer delivered if I need more space?

If you realize that you don't have enough space in the trailer or enough ReloCubes to complete your loading, call a U-Pack representative at 844-700-54 Read more...

Do you offer van rental?

U-Pack doesn't have cargo vans;, instead, we have moving trailers and ReloCube moving containers. If you just have a small amount to move, either Read more...

What is a bulkhead, and how do I set one up?

U-Pack will provide a fully assembled bulkhead for your move. A bulkhead is a partition, or divider, that separates your household goods from commercial Read more...

How much trailer space should I reserve?

With the moving trailer, you only pay for the linear feet your shipment occupies inside the trailer (down to a 5 ft. minimum). So whether you need the Read more...

Are there places to secure items in the ReloCube or trailer?

Both trailers and ReloCubes are equipped with tie-down points throughout. We do recommend securing your belongings using ropes, straps, or bungee cords. Read more...

What is the inside height and width of the trailer and Cube?

The internal dimensions of the trailer are approximately 324" x 96" x 108" (DWH). Read more about trailer sizing. The internal dimensions Read more...

Will the driver remove the bulkhead?

No, the driver does not remove the bulkhead. Once your items are loaded, you will secure the bulkhead in place. This bulkhead will not be removed until Read more...

Is a trailer less expensive than ReloCubes?

In most cases, trailer space is more cost effective than Cubes. If you'd like to see your price for a trailer or ReloCube, get a quote online, or call Read more...

Can you deliver a ReloCube to my location?

If ReloCube service is provided in your area and equipment is available this option will be displayed on your quote. If you do not see a ReloCube price Read more...

How much are two Cubes? Is it just double the price?

Ordering a second ReloCube doesn't double the price, but it does add to the total cost of your move. U-Pack gives customer a break in pricing for Read more...

Does the trailer have a lift gate?

The moving trailer doesn't have a lift gate, but a ramp for loading your household goods. Read more...

Does U-Pack provide the lock to secure bulkhead?

It is up to the customer to provide the lock to secure the bulkhead. If your bulkhead is locakable, the lock should have a shank size of 2" minimum Read more...

Does U-Pack rent towing trailers for vehicles?

U-Pack doesn't rent towing trailers for vehicles. If you need to ship your vehicle to your destination, we recommend using Mr. Car Shipper. Give Read more...

I know the Cube holds 2,500 lbs., but how many boxes will fit inside?

It depends on the size of your boxes. The Cube holds just over 300 cubic feet, and that is equivalent to approximately 5 ft. in the trailer. You can use Read more...

How much weight can a trailer hold?

Trailers can hold a maximum of 22,500 lbs., if the weight is distributed evenly throughout the trailer. Typically, a full trailer of household goods Read more...

We are partially moving. Can you help?

Sure. We can help with moves of all sizes. Call us at 844-700-5478 to discuss your partial move. Read more...

How do I load the ramp with a full trailer?

If there is no space at the end of the trailer for the ramp, call the local terminal at your origin and let them know. They'll make arrangements with Read more...

How do you pick up the ReloCube?

ReloCubes are picked up and positioned by using a forklift. We'll place the ReloCube where you want it to go, as long as it's a level, hard Read more...

Can I buy a trailer or Cube?

Yes, we do sell used equipment! Check out our ABF used equipment page for additional information.  Read more...

Are there hooks inside?

There are no hooks to hang items on, however, trailers and ReloCubes are equipped with logistics tracking so you can tie down your ropes and straps. Read more...

Is this a POD® service, or does a full-size tractor show up?

U-Pack has two types of moving equipment: a moving trailer and a ReloCube moving container. Moving trailers are much smaller than the large 53 foot semi- Read more...

Will I receive two ramps if I book two trailers?

Due to liability and availability, we can’t provide more than one ramp per customer; this includes moves with multiple trailers. Read more...

Should I use the trailer or ReloCube?

Both are great options for moving long distance. The moving trailer is ideal for small or large moves because you only pay for the space you use inside of Read more...

What are my options if all of my things don't fit into one trailer?

If you think your belongings won't fit into one trailer, go ahead and reserve two. We'll deliver two trailers to your location, and if you only Read more...

Do I have to use the bulkhead?

Yes. It's necessary to use the bulkhead because it separates your shipment from other commercial goods traveling in the same direction. Keep in mind Read more...

What does the inside of the trailer look like?

The inside of the U-Pack moving trailer is made up of a metal floor with wooden planks and metal walls (with tie-down points throughout). Watch this video Read more...

Can I change from a trailer to a ReloCube or vice versa?

Depending on availability, you may be able to change from a trailer to a ReloCube or vice versa. Call a U-Pack representative at 844-700-5478 to see if a Read more...

Does U-Pack transport people and pets?

Because of the nature of our trailers, we are unable to transport people or pets. For moving pets, we recommend taking them with you, or using U-Ship. Read more...

Our apartment won't allow ReloCubes - what can we do?

One option may be to bring your items to the local service center and load them there (this can also help you save money on your move). If this is your Read more...

Do you clean your trailers or ReloCubes?

U-Pack strives to keep trailers and ReloCubes cleaned so they are ready for you to use at delivery. Read more...

Does U-Pack offer one way trailer rental?

We do not offer equipment for rent. We can provide help with a long distance move and do the driving for you. If you would like to speak with a moving Read more...

Do you rent car rooftop carriers?

No, U-Pack does not rent car rooftop carriers. Read more...

Can I rent space in a truck?

When you move with U-Pack, you pay for the space you use. So you can use as little as five linear feet, as much as all 28 feet, or any amount in between. Read more...

Are the trailers spring or air-suspension?

U-Pack trailers have spring suspension. It may be helpful to know that the U-Pack claims ratio is less than 1%. The safety of your belongings comes down Read more...

I need to move some big furniture.

If you’re moving a lot of big furniture, you’ll probably want to rent our 28 ft. trailer. While many moving companies charge based on weight, Read more...

How do you open the doors of the Cube?

There is a bar that secures the doors (in combination with your personal lock). Watch this video to see the Cube doors in action. Read more...

Is a 28' trailer dropped on the ground so that it's ground level?

The trailer sits about 4 feet off the ground, and can't be lifted off to sit ground level. To get your belongings into the trailer, you'll use a Read more...

Are your containers on wheels?

ReloCubes are not on wheels. They sit flat on the ground, and can only be moved by a forklift. Read more...

I got a parking ticket for my trailer or ReloCube. What do I do now?

If you received a parking ticket for your trailer or Cube, you are responsible for paying the fine associated with the ticket. Remember, when you move Read more...

What can I do about a broken bulkhead or a broken ramp?

Contact the U-Pack Customer Care Team at customercare@upack.com so we can work with the local service center on getting you a replacement bulkhead or ramp Read more...

Does the dolly come with the trailer or ReloCube?

Unfortunately, we do not bring out a dolly with our shipments. You will be provided a ramp and a bulkhead divider wall with the trailer. If you have any Read more...

Are ReloCubes waterproof?

ReloCubes are weatherproof, meaning they can withstand the elements. Read more...

How hot can it get inside the trailer?

Just like cars get hot inside when the weather’s hot outside, the inside of moving trailers can also get hot. Be sure to make sure you review the U- Read more...

Can I tow the ReloCube container?

U-Pack ReloCubes are not designed to be towed by a vehicle. Instead, U-Pack takes care of all the transportation and will drive your ReloCube to your new Read more...

I want to drive a U-Haul. Where do I get a price for that?

Since U-Pack is a “you pack, we drive” service, U-Pack actually handles the driving for you at prices comparable to truck rental. Click here Read more...

Who drives my U-Pack shipment?

An experienced driver will transport your U-Pack shipment to your new destination. ABF Freight℠ is the primary transportation provider for U-Pack. Read more...

Do you have anything available for this weekend?

We might, depending on availability. Call a U-Pack consultant at 844-700-5478 to see if there's any availability this weekend. Read more...

What is the trailer and ReloCube made of?

The trailer and Cube are both made of weatherproof metal. Read more...

What happens if my Cube or trailer is too heavy?

If the items you're moving are too heavy for the Cube or trailer, you may need to more evenly disperse the weight of what you're shipping. Read more...

As my ReloCube travels across the country,will it be exposed to the elements?

Your ReloCube will be placed in an enclosed moving trailer while it travels from your origin to the destination.     Read more...

How many ReloCubes are equal to a full trailer?

You can fit about 6 ReloCubes into a full trailer. Learn more about ReloCube sizing and trailer sizing here. Read more...

How does the ReloCube get loaded on the truck?

The flatbed trailer that delivers your ReloCubes will have a forklift attached to it. The U-Pack driver will use the forklift to lift your ReloCubes off Read more...

Can I see a ReloCube in person?

Absolutely. You can visit the local service center closest to you to see a ReloCube in person. To locate the nearest terminal, look at our service center Read more...

Where do I take the moving trailer or ReloCube after I'm done unloading?

When you're finished unloading, U-Pack will pick up the empty moving trailer or ReloCube from your residence. U-Pack customers love the added Read more...

Does the ReloCube block the street?

While you are able to park the ReloCube on the street (with permission/permits from the city), we can not block the street.  The ReloCube is 6’ Read more...

What size is the unit I will be putting my items in, and how do I know if this will be large enough?

With U-Pack, you use the space you need, so running out of space isn’t an issue. You can estimate the number of ReloCubes or space in a moving Read more...

How does the trailer compare to a rental truck?

A U-Pack trailer is 28’ x 8’ x 9’ (LWH), which is bigger than the biggest rental truck. When you move with U-Pack, you pay only for the Read more...

One of your containers is blocking my driveway. How do I get it moved?

We're sorry about that! Call 877-700-5478 and a moving consultant will assist you. Read more...

How high is the step up into the ReloCube ?

The ReloCube step up is 4.5 inches high. Read more...

How high is the step up into the trailer?

The trailer has a ramp that brings you from the ground into the trailer.  The trailer sits approximately 48” off the ground, and the ramp is 14 Read more...

Is there a partition between moves in the trailer?

A secure divider wall separates your shipment from other commercial goods traveling in the same direction. U-Pack only ships one household goods shipment Read more...

Can I hang clothes inside the trailer/ReloCube?

There are no hooks or rods in the trailer or ReloCube. We recommend using wardrobe boxes for your hanging clothes. Find out more about packing clothes in Read more...