What about loss, damage or theft? Are my goods insured?

Since you pack and load your own goods, which you secure behind our supplied bulkhead/security divider, U-Pack is only responsible for loss and damage caused by our negligence. We are not responsible for damage caused by improper packing or loading. Your U-Pack price quote includes two types of liability coverage. The first is catastrophic liability, which covers your items at $3 per pound per piece (subject to a maximum of $60,000 per trailer and $7,500 per ReloCube for trailer for ReloCube fire, trailer overturn, trailer collision, or complete theft of the trailer or ReloCube. The second is carrier negligence liability, which covers your items at $.10 per pound per piece due to loss or damage caused by carrier negligence. These standard coverages are included with your quote at no additional charge.

Additional cargo coverage for carrier negligence is available at an additional charge and must be added at least one business day prior to your reservation date. For more information, please review our liability statement.